Great leaders make all the difference.

In business, we see the impact of great leaders such as Tony Hsieh, who took the helm of online shoe retailer Zappos.com from founder Nick Swinmurn. Under Hsieh’s leadership, the company grew from $1.6 million in sales in 2000 to more than $1 billion in sales in 2009.

Through many years of research, trial and error, and working with companies of all sizes in numerous industries, I have identified 16 critical ways to motivate your employees. Learn these techniques and adapt as many as possible in your business.